We guarantee your satisfaction. If you are unhappy with our products or service please contact us at firstname.lastname@example.org
Returns are very costly, we make every effort to insure your order is shipped accurately and the product meets the standards of our advertising. If a Return must be made please note the following policy:
- No returns will be accepted after 14 days of the Invoice Date. In addition, Returns will not be accepted without an RMA number and a copy of the original invoice. Any packaging without an RMA number will be refused. You must e-mail us for an RMA number @ email@example.com.
- Fill out and include the Return Request Form with your returned item.
- Return Shipping Charges are the customers responsibility. If the wrong product was shipped in error, a FedEx return label will be issued to return the item(s).
- Upon receipt of the Returned product(s), we reserve the right to evaluate the return to determine if a Refund or Exchange will be made.
- Refunds will be made in the same manner in which payment was made. (i.e. credit card purchases will be returned in the form of a credit to the original card account.) Credit Card Refunds are subject to a 4% Return Fee. NOTE: If we deem a Return was made without reasonable cause, where in our judgment the product meets advertised condition, the refund will be subject to a 20% Restocking Fee. Order Cancellations for any reason are also subject to a 20% Restocking Fee. Fees charged by a Dealer who is transferring a firearm to the end consumer will not be refunded for any reason. If an item is found to have been returned in any condition different from the condition in which it was originally shipped to the customer in, it will be subject to a damaged/used merchandise fee equivalent to the damage/use the product has sustained.
- When returning merchandise to be exchanged, additional shipping cost may apply.
We are an Internet Business, open Monday - Friday, 9 am to 4:30 pm eastern time.
If you have questions regarding our terms or policies, email us at firstname.lastname@example.org. Our goal is to make it easy for you to do business with our company!